When a family sees their loved one for the very last time during Visitation, the memory they treasure most is one of the person they loved to be “in peace,” and now without any Earthly burdens that may have caused hardships, however slight or severe. The person they’ve known and loved may have encountered difficult illnesses, trauma, or even difficult medical treatments in the final phase of life before being called home.
We’ve always known this at Knollcrest and Steuerle Funeral Homes. For Bob Van Staalduinen, it meant that stating “Our Service is an Art” extended from how our client families were helped through these stressful and emotionally difficult periods and more. It means all the way through to how important the cosmetology, hairstyle, clothing selection, jewelry, etc. is in the final moments their precious loved ones are with us through the visitation and final disposition. To the best extent possible, we want people to witness our loved ones appearing how their families would like them to be remembered. There may be no greater satisfaction than when a family sees their loved one for the first time before a visitation and shares with us how pleased and grateful they are with the work we’ve done to ensure a beautiful life is represented by the beautiful person who lived it. The positive comments of how they appear pretty/handsome, younger, peaceful….beautiful; those are the goals we endeavor to achieve for the last comforting phase on Earth. Every one of our professional Directors are very well versed in just how important this is to our Family Funeral Services, as well as the families who offer us the privilege to help them through this time. It’s not a goal; it’s an expectation. Service is an Art here. We believe that with every fiber of our being.
If you have any questions or need any assistance at-need, or you’re considering pre-planning, please contact us. There is no obligation in either instance. We’re here to help no matter what time of day or night you need us. For Knollcrest, phone us at 630.932.1500 or email us at firstname.lastname@example.org for Steuerle Chapel, phone us at 630.832.4161 or email us at steuerlefh.com