Vital decisions in precious little time

Robert Van Staalduinen, Funeral Director

After serving thousands of families, we understand that the circumstances of no two families are exactly alike. What does remain the same is that families have to make a host of important decisions in a short period of time. At Knollcrest, we’ll provide you all of the choices and guidance you need to make decisions efficiently. It’s our responsibility to keep track of every detail in regard to your selected services.

 After making these important service decisions, we’ll escort you to our selection room to view merchandise options. We have never seen our role in this selection process as that of a “salesman”; rather, we are here to assist you and answer questions. We’ve provided caskets, vaults, urns, memorial items, etc. There are a lot of choices ranging from very modest to premium, and everything in between. We feel that our role in honoring your loved one starts with honoring you and the family members who are tasked with making difficult decisions in a short period of time. We’re here to help facilitate whatever options are most suitable.

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Visit Our New “Subscribe” Feature

When we developed our blog and short video series, we did so with the idea that people who might be encountering a difficult decision might find it easier to get a glimpse into how Knollcrest Funeral Home fulfills our ministry within our community. For many people, opening the front door to ask those questions and receive the answers to their questions is a very difficult step. While our service extends to the greater DuPage County area, our surrounding communities of Lombard, Villa Park, Elmhurst, Oakbrook Terrace and Oak Brook are more familiar with us.

Fewer people are using the large metropolitan newspapers for Death Notices than before. We have added a feature to our website where you can SUBSCRIBE now. This way, our Obituaries and Notices which appear on our homepage will be easily accessible to you and help you receive notice of the passing of friends or members of your community who you may not have regular contact with. We often hear from people that they regret not having paid their respects only because they were unaware that a person had passed away. We think our SUBSCRIBE feature can help prevent this from occurring. Since it is featured on our website, it is accessible no matter where you are. If you happen to be out of town, you can still pay your respects in some manner in absentia with a phone call, a note, Mass card, flowers, etc.

The Knollcrest Family understands how rapidly things change. Getting the word out is easier and more complicated at the same time nowadays. Using our website and its SUBSCRIBE feature is something we’ve developed to help serve our community. Please take advantage of it and any of the other services we can provide; be it a Pre-Planning Consultation or a Funeral Services Consultation, both available complimentary from the Knollcrest Family.