In every language, two of the most beautiful words are “Thank You”.


There is nothing more gratifying than opening a hand-written letter that says, “Thank You”. “Those letters are absolutely precious to me” states Bob Van Staalduinen of Knollcrest Funeral Home. To a person, every member of the family and staff at Knollcrest read every word of every letter. Most often, it is a period of sadness that brings families here, and an opportunity for us to lift an incredible burden from people experiencing a vital loss to them. The idea, that they would take the time and effort to write such beautiful words to us, while in the midst of their loss and grief, is something remarkable.

A mantra at Knollcrest that we work to live up to every day and night, is “Service is an Art”. We truly believe that and think of our vocation here as a ministry far more than a business. When we’ve done everything we can to offer comfort and see to every last detail in the final days a loved one is with us, we’ve done what we were destined to do and committed to do for our families. When they acknowledge our service with kind words, it means absolutely everything to us. In our ministry there are very difficult days. These letters remind us precisely why we do, what we do. And we’re extremely grateful. Our turn….Thank You!

If we can assist you with your arrangements at-need  or for Pre-Planning, call us at 630-932-1500 or visit us:  https://www.knollcrest.net/  

To Connect with Knollcrest Funeral Home:

Facebook: https://www.facebook.com/pages/Knollcrest-Funeral-Home

Twitter: https://twitter.com/knollfuneral

Blog: http://knollcrestfuneral.wordpress

Website: https://www.knollcrest.net/

YouTube: https://www.youtube.com/user/knollcrestfuneral

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THE LITTLE PEOPLE ARE A HUGE COMFORT TO THE BIG PEOPLE WHEN IT COMES TO LOSS

Children are precious and vulnerable. They are also resilient. There are sparks of hope and beautiful remembrances framed through the eyes of children that bring tremendous comfort to the adults who are more often uncomfortable trying to figure out what to say or do. Innocent Children see the world in a special way. And they mourn and grieve in their own way. People often ask us if it’s okay to bring their children to services. It’s beyond okay; it’s encouraged!

Children are absolutely capable of understanding that someone close to them may no longer be present in their daily lives. They feel the loss immediately within the context of their lives. They’re also extremely sensitive to the hurt being felt by the people in their lives whom they love. And they react to that quickly to comfort them. Becky Schrader, Office Manager, and mother of young children herself, says it this way, “It’s simply amazing how profound children are and how sensitive they are to the adults around them who they sense are experiencing sadness, even the littlest ones sense this”. Children know instinctively how to comfort and how to say ‘everything is going to be okay’.

Becky’s advice is that children will bring up the subjects of death and mourning and ‘where did grandpa go?’ on their schedules, usually when an event has occurred. They are grieving too. Their way. It’s important to be as honest as you can relating on a level a child can understand. And if they ask you a tough question, it’s perfectly fine to say “I don’t know”. Listening and providing empathy, is what will help them express their fears and define their feelings. You’ll realize soon enough how helpful the conversation was on the adult side of the equation too.

Knollcrest is a family funeral home. Bob and Elaine raised their children here. The staff shares lunch together here daily. The design of Knollcrest had children in mind. It’s a comfortable place for them. Bring items that comfort them. We have coloring books, crayons, some toys, a big screen, and a place for juice and milk. The presence of children is important to families. A place for them to play and think of something else is important too. If someone spills milk? No biggie here.

Our professionals are here for you 24 hours a day, 7 days a week to help you with any services you may need or questions you may have. Don’t hesitate to contact us for at-need or pre-planning services. Call 630-932-1500 or visit us athttps://www.knollcrest.net/

 

 

To Connect with Knollcrest Funeral Home: 

Facebook: https://www.facebook.com/pages/Knollcrest-Funeral-Home

Twitter: https://twitter.com/knollfuneral

Blog: http://knollcrestfuneral.wordpress

Website: https://www.knollcrest.net/

YouTube: https://www.youtube.com/user/knollcrestfuneral

PLANNING IS AN IMPORTANT ELEMENT DEALING WITH FUNERAL EXPENSES

It’s not easy to think about one of the expenses every one of us is certain to encounter. We are far more prepared to cope with the planning for mortgages or rent, education expenses, transportation, appliances, weddings, even birthday parties, and other celebrations. Maybe because those events all have somewhat of a “date-certain”, they seem less daunting or easier.

Even Financial Planners have steadily added the item of funeral arrangements and expenses to financial planning portfolios. While this expense is higher than many planned events and lower than others, it is an expense that in one way or another that will arise for each of us. This particular expense does not have a particular time connected to it in most cases.

As professionals at Knollcrest, we understand that this is a very important part of the arrangements themselves. Our ministry means at its very core that “we are here to help you in every possible way that we can.” We will help sort through all the expenses and resources to make this time easier for families who are facing the loss of a loved one. We’ll help process all of the life insurance forms, veteran’s forms and other paperwork that seems so daunting during the planning of services. We’ll wait until the insurance issues are resolved to receive our costs. We’ll assist you in making affordable choices while maintaining dignity in the process. We’re there to provide comfort any way that we can when you’ve lost a loved one. Families have enough to cope with saying farewell to a loved one. We’ll help in every way we can to cope with the financial burden.

If you have any questions or need any assistance at-need, or you’re considering pre-planning, please contact us. There is no obligation in either instance. We’re here to help no matter what time of day or night you need us. Contact us at 630.932.1500 or email us at knollcrest@knollcrest.net

To Connect with Knollcrest Funeral Home: 

Facebook: https://www.facebook.com/pages/Knollcrest-Funeral-Home

Twitter: https://twitter.com/knollfuneral

Blog: http://knollcrestfuneral.wordpress

Website:  http://www.knollcrest.net/

Knollcrest Lends A Helping Hand To Veterans

Knollcrest Went Out Of Their Way To Lend A Helping Hand To The Veterans

One might assume every funeral home goes the extra mile for the Veterans who’ve gone the extra mile for us. According to Marine Veteran Larry Olson, that’s not the case. After it was his privilege to take part in a memorial ceremony at Knollcrest to honor a fellow Vet, Mr. Olson stated, “I believe that Knollcrest went out their way to help us, lend a helping hand to the Veterans and they were very respectful. We don’t get that everywhere else”. They should. And here, they always will.

Preplanned Arrangements can be a blessing for your family

 

As a very active part of many social groups and her church community, Florence Zaagman attends many visitations in Lombard at Knollcrest.  She and her husband are devoted to taking the time to comfort her friends and family–which are, to her, “one in the same”–from all over the western suburbs.  And that’s how the Knollcrest Family has really gotten to know her.  She pops in the office for a quick chat at countless visitations.

While we would say that Florence’s upbeat attitude is one of her most lovable qualities, she describes herself as a realist.  “You never really know when the Lord will call you home. It’s just smart to be ready,” says Florence. Her father passed away before her mother. In both cases, Florence’s parents opted to pre-plan their visitation and funeral arrangements. That made it easier for Florence and her family. So much easier, that Florence decided to do the same. “You can just connect with Bob and the staff at Knollcrest.” She adds, “It’s one less very important thing to worry about. Bob knows exactly what I want and I know he’ll take care of things for me”. Preplanning can be a comfort to everyone in your family. To discuss preplanned arrangements, (click here).