Why we do what we do.

We receive a lot of letters telling us that we made things easier for someone. It’s not because of the “Thank you letters” that we do what we do, but it’s a great reminder of what a privilege it is to be so trusted by families. It’s also a reminder of just how important this responsibility is in the lives of people. There are few vocations out there where people feel compelled to hand write a letter of thanks. These are very dear to us. We read them. Over and over we read them. They certainly testify to the service we’ve provided and we’re very proud of that. They also testify to the “goodness” of the people we serve. That means everything to us. We Thank all of You!

If we can assist you with your arrangements at need or for Pre-Planning, call us at 630-932-1500 or visit us http://www.knollcrestfuneralhome.com/

Reach out to Knollcrest:

Facebook: https://www.facebook.com/pages/Knollcrest-Funeral-Home/
Twitter: https://twitter.com/knollfuneral
Blog: http://knollcrestfuneral.wordpress

Website: http://www.knollcrestfuneralhome.com/

 

Whoever the Funeral Director is, he’ll be your best friend for the next week. Bob was truly our family’s best friend

Catherine’s mother sat in the lobby of Knollcrest Funeral Home while attending a visitation for her Glen Ellyn area neighbor.  She told her daughter that Knollcrest was where she wanted her wake to be.  Sadly, Catherine’s father passed away first.  Catherine’s parents were both veterans, and her father’s military service was especially important to him.  “Bob and the staff at Knollcrest saw to it that his military service was recognized.”  Two years later, Catherine’s mother’s wishes and military service were honored when it was time for her own services at Knollcrest.  “I’d recommend Knollcrest in a heartbeat,” states Catherine.  And she has.  Like every family we serve, it was an honor to befriend Catherine and her family.

Knollcrest Lends A Helping Hand To Veterans

Knollcrest Went Out Of Their Way To Lend A Helping Hand To The Veterans

One might assume every funeral home goes the extra mile for the Veterans who’ve gone the extra mile for us. According to Marine Veteran Larry Olson, that’s not the case. After it was his privilege to take part in a memorial ceremony at Knollcrest to honor a fellow Vet, Mr. Olson stated, “I believe that Knollcrest went out their way to help us, lend a helping hand to the Veterans and they were very respectful. We don’t get that everywhere else”. They should. And here, they always will.

Why Knollcrest Takes Extra Care of the Veterans

When our veterans enlisted, they placed their lives on the line. They sacrificed many things for love of country and love of their countrymen. This sacrifice deserves our respect, and extra care in the services we provide them.

Knollcrest Funeral Home in Lombard makes sure every veteran receives all the benefits to which he or she is entitled, including an American Flag, a VA headstone, and a member of the Armed Forces present at each service to play “Taps” and present the American Flag to the family.

We highly encourage our local military families to choose Abraham Lincoln National Cemetery for their burials. We are blessed with national cemetery within driving distance, where all burial services are free of charge for a veteran, a veteran’s spouse, and a veteran’s dependent children.

Many veterans are unaware of the benefits available to them to honor their service. When it comes to taking care of veterans, we think the extra time and care required is an honor to provide.

Vital decisions in precious little time

Robert Van Staalduinen, Funeral Director

After serving thousands of families, we understand that the circumstances of no two families are exactly alike. What does remain the same is that families have to make a host of important decisions in a short period of time. At Knollcrest, we’ll provide you all of the choices and guidance you need to make decisions efficiently. It’s our responsibility to keep track of every detail in regard to your selected services.

 After making these important service decisions, we’ll escort you to our selection room to view merchandise options. We have never seen our role in this selection process as that of a “salesman”; rather, we are here to assist you and answer questions. We’ve provided caskets, vaults, urns, memorial items, etc. There are a lot of choices ranging from very modest to premium, and everything in between. We feel that our role in honoring your loved one starts with honoring you and the family members who are tasked with making difficult decisions in a short period of time. We’re here to help facilitate whatever options are most suitable.

Learn more…

 

Approaching death with children

children need to grieveWe naturally have the desire to protect our children from the hard things of life. But we all know that the hard things happen anyway. Children certainly need to grieve when they lose a loved one, not be sheltered from it. They may process information differently than adults, yet they are very capable of understanding that a person they loved deeply is no longer going to be part of their daily life. Children can be very profound, and resilient. As much as they need comfort and understanding, they also provide comfort and understanding to the adults in their lives at a time of loss. Even the littlest children are sensitive to the grief of those around them, although they might not be able to process the death themselves.

Although it can be uncomfortable to talk about death with children, remember, they are grieving too. Try to answer any questions accurately and honestly, without cliché. And don’t be afraid to simply say “I don’t know”. Try to listen and be empathetic without taking over their feelings, and be available for support as they express fears and fantasies.

Knollcrest is a family funeral home. Bob and Elaine raised their children here, and we continue this tradition as a staff by sharing lunch together nearly every day. Our family dining and coffee area was designed with children in mind. We encourage families to bring items that make their children feel more comfortable. We have coloring books, crayons, games, toys, DVDs, and other child-friendly items to help occupy our little guests when they feel a need to shift their attention during the course of a service. Their presence is important; we want them to feel that they have a place here.

Learn more…

 

Photo Attribute: Google Images

Visit Our New “Subscribe” Feature

When we developed our blog and short video series, we did so with the idea that people who might be encountering a difficult decision might find it easier to get a glimpse into how Knollcrest Funeral Home fulfills our ministry within our community. For many people, opening the front door to ask those questions and receive the answers to their questions is a very difficult step. While our service extends to the greater DuPage County area, our surrounding communities of Lombard, Villa Park, Elmhurst, Oakbrook Terrace and Oak Brook are more familiar with us.

Fewer people are using the large metropolitan newspapers for Death Notices than before. We have added a feature to our website where you can SUBSCRIBE now. This way, our Obituaries and Notices which appear on our homepage will be easily accessible to you and help you receive notice of the passing of friends or members of your community who you may not have regular contact with. We often hear from people that they regret not having paid their respects only because they were unaware that a person had passed away. We think our SUBSCRIBE feature can help prevent this from occurring. Since it is featured on our website, it is accessible no matter where you are. If you happen to be out of town, you can still pay your respects in some manner in absentia with a phone call, a note, Mass card, flowers, etc.

The Knollcrest Family understands how rapidly things change. Getting the word out is easier and more complicated at the same time nowadays. Using our website and its SUBSCRIBE feature is something we’ve developed to help serve our community. Please take advantage of it and any of the other services we can provide; be it a Pre-Planning Consultation or a Funeral Services Consultation, both available complimentary from the Knollcrest Family.