Knollcrest – When you call, we’re here.

When you enter the vocation of being a funeral director, you know from the very beginning that families can encounter the loss of a loved one at any time of day. Bob Van Staalduinen tells each and every person who enters that vocation, “This is a ministry.” Because it is. Your call may come at 3 am or 3 pm. In either case, or any other hour of any day of the year, our obligation begins with that contact. We are always ready and always prepared to help you. A professional member of our staff, our family, will answer that call, not a service.  And we’ll be there. Usually within the hour.

Knollcrest is a Family owned and operated Funeral Home. We understand you need comfort, compassion, and competence when you lose a loved one. We understand that this is among the most difficult circumstances a family faces. We understand that guiding you through the difficult times is what our ministry is all about. Every detail is ours to complete so you can comfort one another, greet family and friends, and celebrate the life of your loved one. So, should you need us, we’re here.

If you have any questions or need any assistance at-need, or you’re considering pre-planning, please contact us. There is no obligation in either instance. We’re here to help no matter what time of day or night you need us. Contact us at 630.932.1500 or email us at knollcrest@knollcrest.net

To Connect with Knollcrest Funeral Home: 

Facebook: https://www.facebook.com/pages/Knollcrest-Funeral-Home

Twitter: https://twitter.com/knollfuneral

Blog: http://knollcrestfuneral.wordpress

Website:  http://www.knollcrest.net/

Kaginhawaan at pagkakaunawaan – Understanding Different Nationalities and Backgrounds

 

Among the most common languages of Filipinos comes this Tagalog phrase, which translates to Comfort and Understanding. It’s a phrase Arsenio and Mercedita (Ditas, to her legions of friends!) use to describe Knollcrest Funeral Home. Besides being very involved members of the area Filipino community, Arsenio and Ditas Alzona are also Eucharistic Ministers at Christ the King Parish in Lombard and serve on the Ministry of Consolation.

If you ask Arsenio to describe Bob Staalduinen of Knollcrest Funeral Home, he says, “Bob is one of us. He just knows how the Filipino community grieves. He understands us because he’s one of us”. Ditas is quick to add “our celebration of life means sharing a big and important meal together. Bob joins with us and celebrates our love ones. He likes my cooking”. Bob confirms that he does like Ditas’ cooking, and adds that everyone does! In fact, the entire staff looks forward to visitations that include Ditas sharing her love and honor with her culinary gifts. It is truly a celebration of life.

“One of the wonderful things about the suburbs is that we serve so many ethnic groups here. Years ago in the city, each ethnicity had a funeral home in the neighborhood that served them. As the suburbs grew, we learned the customs of different cultures by serving all different nationalities and backgrounds. I have always considered this a rich experience for us” is how Bob describes the privilege of providing arrangements to so many different faiths and ethnic communities. He adds “the food is a wonderful added benefit of serving the Filipino community”.

The Filipino community is just one of the area’s diverse ethnic cultures that has found a high level of comfort and understanding from Robert Van Staalduinen and his staff at Knollcrest.

For any questions about services; at need, pre-planning, memorial services or cremation, please contact us at 630-932-1500 or http://www.knollcrestfuneralhome.com/

To Connect with Knollcrest Funeral Home: 

Facebook: https://www.facebook.com/pages/Knollcrest-Funeral-Home

Twitter: https://twitter.com/knollfuneral

Blog: http://knollcrestfuneral.wordpress

Website:  http://www.knollcrestfuneralhome.com/

The Service to your Family continues long after the visitation and final arrangements.

 

 

After the visitation, the Knollcrest Family stays in touch. There are many, many issues and responsibilities that still arise. Whether it be matters dealing with final needs at a cemetery, like headstones or monuments, or insurance forms that require our assistance, we are prepared to be there for you from now forward. For all families, coping with loss is a life-changing experience. Many have little experience in dealing with the other arrangements and legal notifications, etc. that must take place. That’s what we’re here for. To help. To help with all of the details that are part of this process that we can take care of with you and for you. It’s our mission to make sure that the primary thing on your mind is your ability to focus on the healing for your families and friends as you celebrate the life of a loved one and cope with the loss. Sometimes, days, weeks, months or even years pass, and we have an urgent request for a death certificate for a legal purpose. It’s an opportunity for us to remind a family that we’re here for them at the time of their services, we’re there for them when they pre-plan their services and we’re there for them every moment after that time where we can be of assistance. That’s a big difference that an independent family-owned and operated funeral home provides. We know you. Our families have worked together. We’ll be there for you today, tomorrow and well beyond.

For any services; pre-planning, at-need arrangements or any questions you may have, contact us t 630.932.1500 or visit http://www.knollcrestfuneralhome.com

To Connect with Knollcrest Funeral Home:
Facebook: https://www.facebook.com/pages/Knollcrest-Funeral-Home
Twitter: https://twitter.com/knollfuneral
Blog: http://knollcrestfuneral.wordpress
Website: http://www.knollcrestfuneralhome.com/

Whoever the Funeral Director is, he’ll be your best friend for the next week. Bob was truly our family’s best friend

Catherine’s mother sat in the lobby of Knollcrest Funeral Home while attending a visitation for her Glen Ellyn area neighbor.  She told her daughter that Knollcrest was where she wanted her wake to be.  Sadly, Catherine’s father passed away first.  Catherine’s parents were both veterans, and her father’s military service was especially important to him.  “Bob and the staff at Knollcrest saw to it that his military service was recognized.”  Two years later, Catherine’s mother’s wishes and military service were honored when it was time for her own services at Knollcrest.  “I’d recommend Knollcrest in a heartbeat,” states Catherine.  And she has.  Like every family we serve, it was an honor to befriend Catherine and her family.